You can manually install the Moxso add-in for Outlook if you are having trouble with the automatic installation. You can do this in two different ways: using Outlook on your desktop or Outlook's website. Below we present the the guidelines to installing the add-ins manually:
If you experience a problem when getting the add-in through the URL, follow these steps:
Please contact your Exchange Administrator or Moxso support on our contact page for additional support if you receive a message about an error claiming that you are not authorised to install custom add-ins.
If you are using Google Workspace, you will need to whitelist Moxso. Learn how to whitelist in Google Workspace.
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The spamfilters might catch our simulated phishing emails. So you need to whitelist Moxso in Barracuda to receive them.
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