Mimecast’s security features may prevent our simulated phishing emails from reaching you. In order to whitelist Moxso's IP addresses and circumvent the spam filters in your inbox, we encourage you to follow the instructions below.
If we want to be sure that you get Moxso's simulated phishing emails to your inbox, you’ll need to whitelist the IP addresses you received from us.
Follow the steps below to change the Permitted Senders Policy in Mimecast:
If you don’t have an existing policy defined as 'From Everyone' and 'To Everyone', then create a new policy using the following steps:
You can use the same steps, as we have outlined for you above, with the following policies:
For more information, please check out Mimecast's website or visit our contact page for additional help.
In order to ensure that the platform runs smoothly, it is important to make sure that proxies, VPNs, firewalls, and link scanners do not block access to certain Moxso subdomains.
11-05-2023 · 1 min.
If you are using Office 365, you will need to whitelist Moxso. Learn how to whitelist in Office 365.
11-05-2023 · 2 min.