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Customer case

From 27% click-through rate to 3.5% in just 3 months

VAM gains valuable insights into vulnerabilities through automated reports that enable them to target and strengthen the weakest link.

27% → 3.5%Click-through rate, in three months
VAM A/S logo
Industry
Construction
Founded
1953
Employees
150
Market
DK
Key takeaways

About VAM

VAM is a Danish construction company that since 1953 has carried out all types of civil engineering and construction work with a focus on the supply of wastewater, drinking water, district heating and infrastructure. With a focus on quality, high job satisfaction and the environment, VAM delivers solutions that support society's need for security of supply.

01Targeted effortsMoxso's solution has reduced VAM's click-through rate from 27% to 3.5% in just 3 months.
02Automated trainingAutomation has freed up the IT department and ensured regular training without extra workload.
03Proactive security cultureEmployees now proactively respond to threats and report suspicious emails effectively.
Challenge

Increasing demands on IT security

VAM experienced an increasing threat from sophisticated phishing attacks where hackers exploited detailed knowledge about the company. One attack, for example, used the Chairman of the Board's name as an alias, creating uncertainty and highlighting the need for a stronger security culture.

Previous solutions were time-consuming and inefficient, and many employees considered training to be a formality. At the same time, the company's cyber insurance required regular training and documentation, increasing the need for a solution that could both engage employees and ease the workload for the IT department.

We faced a situation where it wasn't clear for the employees how important IT security is. Moxso has given us a simple, automated solution that both engages employees and allows us to comply with insurance requirements without additional workload.
Therese Rasmussen
Development manager - Strategy, Communication and IT
Solution

Simple and efficient with Moxso

When VAM chose Moxso as their IT security partner, it was with clear criteria: the solution had to be simple, effective and relevant to all employees. Moxso's platform enables VAM to integrate automated phishing tests and short, targeted training videos into employees' daily lives. The automation ensures that the training is completed with no extra burden on the IT department, while the flexibility of the platform makes it possible to adapt the content to different employee groups.

The solution fulfills both internal security goals and insurance requirements, while engaging employees through relevant and practical lessons.

Result

A future-proof security culture

In just 3 months, VAM reduced the click-through rate from 27% to 3.5%, showing a significant improvement in employees' ability to recognize and respond to threats. Employees now proactively report phishing attempts and the company has gained valuable insights into vulnerabilities through automated reports. This insight allows them to target and strengthen the weakest links in the chain.

Moxso has not only helped VAM deal with today's threats, but has also laid the foundation for a future-proof security culture.

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